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Posts on ‘July 1st, 2020’

TRUSTPILOT: Terrible Customer Service at Shell Energy

Featured below are extracts from negative customer reviews about Shell Energy posted during the last several days on Trustpilot.  Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 01 July 2020.

Worst company I’ve ever dealt with

Worst company I’ve ever dealt with.
Where do I start. Dd jump from £67pm to £213 pm. Can’t get through to anyone on phone. Mistakes made by phone operators or they don’t update my account and the next person has no idea I already spoke to someone
Every time I submit a reading on my day and night box shell swap them so they are wrong.
Took £400 out of my account without telling me and then when I rang they said they had no record of it. I had to get the bank to put it back in. Shell said they’d look into it and never did.
Have opened complaint case with resolver and a year later I still haven’t had an explanation or apology and they say I now owe £1700 because of a dummy meter exchange. I have no idea what that means.
Weeks ago I was supposed to be getting a form to work out my budget for replaying and I am still waiting.
DO NOT GO WITH SHELL read more and its sister websites,,,,, and are all owned by John Donovan. There is also a Wikipedia article.

Martin Lewis warns millions are paying too much for broadband – here’s how you could save hundreds

By Joel LeaverTrends Writer / Entertainment Reporter Daily Post 07:54, 1 JUL 2020

The Money Saving Expert has warned everyone to check their latest broadband bill

Martin Lewis has urged homeowners to consider switching their broadband provider.

The 48-year-old made the warning in his latest email to Money Saving Expert subscribers, in which he outlines cost-cutting measures for the week that could save you hundreds!

He explained that “a huge nine million households out of contract” with some likely “paying a rip-off” fee of over £50 a month for the slowest broadband speeds.

The financial journalist commented: “Broadband is all about speed. Not just with your connection, but it’s also about pouncing to grab short-lived promos for newbies.” read more and its sister websites,,,,, and are all owned by John Donovan. There is also a Wikipedia article.
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