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Posts on ‘June 15th, 2020’

Trustpilot review of Shell Energy Customer Service: OMG SOOOO RUDE!!!

Featured below are extracts from negative customer reviews about Shell Energy posted during the last several days on Trustpilot.  Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 15 June 2020.

Absolutely shocking

Absolutely shocking, speed is less than 1 Mbps and can’t get any TV streaming. I went for Matin Lewis offer of £50 off 12 months contract and didn’t even get that!

Awful service

Awful service , had no contract with but still charged for switching supplier, they overcharged , when asked for the final bill, they passed my account to debt collectors ,paid off my bill but still no refund for the over charged amount.

Shell energy bad service staff has no…

Shell energy bad service staff has no idea what they’re talking about half of the time they also put my Direct Debit up without even Consulting me me so irst thing in the morning I will be leaving instantly. read more

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