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Shell Energy (formally First Utility) – the worst customer service ever??

Recent postings on the Facebook Group:

Shell Energy (formally First Utility) – the worst customer service ever??

Imagine not even being supplied by shell energy and they send you bills and debt collectors out and ring the police and say there concerned about my welfare and then they try offering me £40
Philip Bamford: 4 June 2020
Ive just left them and they’ve took another direct debit on the same day my supply started with the new supplier
Im not suprised to find a group on here that are in the same boat as me, that of having to deal with the absolute useless company that is Shell Energy, as First Utility they were fine, but since moving to Shell its become an absolute shambles. has anyone taken them to court yet ? as they keep telling me I still owe an amount of money despite me paying them £100 a month which I can prove. coupled with the herrasing emails and txts on a daily basis, the amount owed is still the same, i rang today to say my payments are not coming of the bill for the man to put the phone down on me, truely shambolic.
royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

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