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Posts on ‘January 29th, 2020’

Customers continue to shower Shell Energy with stinging Trustpilot reviews

Featured below are extracts from negative customer reviews about Shell Energy posted during the last day or so on Trustpilot.  Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring theme in negative reviews; the difficulty in communicating with the company. Some typos and punctuation amended for ease of reading. Posted 29 Jan 2020.

Terrible customer service stay away from this company

Currently been on hold for nearly an hour !!! Tied into a 5 yr contract with extortionate prices, they want £100 from me to leave !!! Worst company I have dealt with in a long time. read more

Brits urged to switch energy supplier by 31st January to avoid price hikes of over £190 per year

47 fixed price energy deals will end this month.

BY : JAN 29, 2020

Brits are being urged to switch energy supplier by 31st January as bills are set to skyrocket by £114 per household.

According to new data conducted by comparison site uSwitch, over 142,000 UK households could see their bills boosted by a hefty 19%, as 47 fixed price deals come to an end this month. This means those who don’t switch supplier by the deadline could be automatically rolled onto their supplier’s default, or the ‘Standard Variable’ tariff, which are among the worst value energy plans on the market.

Bills for 142,000 households will go up by £16 million if they don’t switch. The average household will see increases of £114 per year, but those who are customers of EDF, Shell Energy and Scottish Power could see rises of £192, £175, and £146 respectively. read more

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