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Posts on ‘January 14th, 2020’

Shell Energy publicly branded as being utterly useless

The featured brief extracts are from Trustpilot reviews about Shell Energy posted in recent days. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative. Watch out for any fake reviews. Note the reoccurring theme in negative reviews; the difficulty in communicating with the company. Typos corrected. 

14 Jan 2020

Avoid. Hidden Fees And Terrible Customer Service

UPDATE 14/01/2020

After reading the reply from Shell Energy regarding my review, I just wanted to update my review state that She’ll Energy clearly don’t know their products or read these reviews properly!


Terrible customer service, hidden “Cease” fee of £15 even when you have fulfilled your minimum contract with them.

Customer service team do not speak with each other, nice and friendly on Social Media, then arrogantly blunt and rude on any private messages.

Will never use any service that is branded with a Shell logo ever again. read more

Is YOUR energy bill about to rocket?

…those with EDF, Shell Energy and Scottish Power will see even greater hikes of £192, £175, and £146 on average, respectively.

Thousands of households across Britain could see energy bills soar by as much as £190 a year as 47 fixed price deals come to an end this month, data shows.

Some 142,000 customers will see their bills go up by a collective £16million if they don’t switch tariff by the end of January, according to uSwitch.

The average increase in energy bills will be £114 but some could see annual price hikes of £190 – equivalent to a rise of 19 per cent. read more

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