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Posts on ‘January 11th, 2020’

Shell Energy is a really crappy company

The featured brief extracts are from Trustpilot reviews about Shell Energy posted in recent days. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative. Watch out for any fake reviews. Note the reoccurring theme in negative reviews; the difficulty in communicating with the company. 

11 Jan 2020

Utterly useless.

I moved into a property supplied by them a month ago and repeatedly have tried to get in contact to register my details with them. Their website is usless, web chat is useless and then I spent 30 minutes on hold waiting for someone who then hung up on me?

11 Jan 2020


Omg… I have had problems with shell energy for months regarding outstanding bills and have just read on my news feed that the company is in trouble as other customers are having the same experience as am I, this is crazy and so stressful. read more

Shell New Energies boss calls time on role

The vice president of Shell New Energies has announced he will step down from his role to be replaced by the firm’s global vice president of strategy.

Mark Gainsborough, who has worked with Shell for 39 years, said today he would relinquish the reigns of the New Energy division.

He will be succeeded by Elisabeth Brinton, who has been with Shell since 2018 and previously worked for AGL Energy in Australia and Pacific Gas and Electric in San Francisco.

Ms Brinton takes over the role in April.

Mr Gainsborough, who led the New Energies team for over three years, spent more than 15 years with Shell as a vice president. read more

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