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Posts on ‘January 9th, 2020’

Ofgem to probe if Utilita overcharged prepayment meter customers

Last month iSupply paid £1.5 million for “failing to treat customers fairly” and charging more than the price cap allowed, and in June, Shell Energy paid £390,000 for similar offences.

By August Graham, PA City Reporter: PA Media: Money: 9 January 2020

Ofgem is investigating whether energy supplier Utilita broke its legal obligations and overcharged customers with prepayment meters.

The regulator wants to see if customers’ bills were inflated above the levels allowed under the price cap, introduced in April 2017 for prepayment customers.

It is believed to be the third investigation into a supplier for price cap failures.

Last month iSupply paid £1.5 million for “failing to treat customers fairly” and charging more than the price cap allowed, and in June, Shell Energy paid £390,000 for similar offences. read more

Shell’s New Energies boss Gainsborough to step down

The Anglo-Dutch company has made a number of large investments in renewables, electric vehicle technologies and power markets under Gainsborough, including acquiring British utility First Utility…

By Ron Bousso: 9 January 2020

LONDON (Reuters) – Royal Dutch Shell’s <RDSa.L> New Energies boss Mark Gainsborough will step down in April and be replaced by Elisabeth Brinton, who joined the business in 2018 and will oversee the company’s plans to expand its low-carbon and power business.

Gainsborough, a 39-year Shell veteran, set up Shell’s New Energies four years ago as the oil and gas company faces heavy investor pressure to meet the 2015 Paris climate agreement to limit global warming. read more

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