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Posts on ‘December 16th, 2019’

Energy supplier pays £1.5m after overcharging customers

By August Graham, PA City Reporter: PA Media: UK News: 16 December 2019

EXTRACT FROM THE ARTICLE:

Energy supplier pays £1.5m after overcharging customers

It is the second time that a company has had to pay out for breaking the price cap rules. In June, Shell Energy paid £390,000 after it overcharged its customers by £100,737. More than 6,000 customers were affected by the breach, Ofgem said at the time.

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